Best

Choose a CRM for Your Business

№1

CPAshka

CPAshka: A CRM system created for dropshipping. Automate your business, optimize processes, and get accurate profit calculations. An ideal solution for effective dropshipping sales management.

Strengths

  • Increased sales. Increase work efficiency, optimize marketing campaigns, and improve customer service to grow profits.
  • Task automation. Free up time from routine by setting up automatic data updates and performing repetitive operations.
  • Accurate calculation. Control income and expenses with automatic accounting of all transactions and dropshippers.
  • Convenient management. Easily manage all aspects of your dropshipping business in one place, optimizing workflows.

Functionality

  • CRM for dropshipping
  • Automatic calculation
  • CPAshka - your assistant
  • CRM Systems: overview
  • Sales optimization
CPAshka
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№2

LP-CRM

LP-CRM: an effective CRM for the product business, e-commerce, and services. Optimize sales, manage clients, and automate processes. The ideal solution for your business growth!

Strengths

  • Sales growth. Increase team efficiency, manage your client base.
  • Service improvement. Ensure a personalized approach to each client.
  • Work optimization. Automate routine tasks, focus on your business.
  • Business analytics. Make decisions based on accurate customer data.

Functionality

  • CRM types
  • LP-CRM: product
  • LP-CRM: e-commerce
  • LP-CRM: services
  • CRM for business
LP-CRM
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№3

Less Annoying CRM

Less Annoying CRM: your super simple small business assistant. This CRM system is designed to help you effectively manage clients and sales without unnecessary complexity. Focus on growth, not on settings!

Strengths

  • Ease of implementation. Get up and running in minutes, no technical knowledge required.
  • Ease of use. Intuitive interface that's easy to learn.
  • Customer management. Effectively track and nurture customer relationships.
  • Affordable price. The perfect solution for budget-conscious small businesses.

Functionality

  • CRM for small business
  • Simple CRM solutions
  • Less Annoying CRM
  • CRM without complexity
  • Your CRM system
Less Annoying CRM
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№4

Creatio (Sales)

Creatio (Sales) is a powerful low-code CRM platform that combines CRM functionalities with advanced process automation. It helps businesses optimize sales, marketing, and service by creating flexible solutions without complex coding. benefit1- Customization Flexibility

Strengths

  • Гнучкість налаштувань. Adapt the system to the unique needs of your business without programming. benefit_desc2 - Launch new solutions in days, not months. benefit_desc3 - Manage your team's work and improve efficiency with clear algorithms. benefit_desc4 - Apply modern low-code technologies to grow your business. characteristic1 - CRM Types: Overview
  • Rapid Deployment. Запускайте нові рішення за лічені дні, а не місяці.
  • Process Logic. Керуйте роботою команди та покращуйте ефективність завдяки чітким алгоритмам.
  • Innovation. Застосовуйте сучасні низькокодові технології для розвитку вашого бізнесу.

Functionality

  • Види CRM: Огляд
  • Creatio: Low-code CRM
  • Process Automation
  • CRM Platform
  • Sales & Marketing
Creatio (Sales)
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№5

Pipedrive

Pipedrive - an intuitive CRM that focuses on visual pipelines and effective deal conversion. It helps sales teams see progress, plan next steps, and close more deals. Ideal for companies that value simplicity and results.

Strengths

  • Sales growth. Pipedrive helps you focus on deals that lead to closing and optimize the sales process.
  • Visual pipeline. Visually track the progress of each deal at all stages, easily identifying the next steps.
  • Contact management. Systematize customer information and interaction history for a personalized approach.
  • Deal analytics. Gain a clear understanding of sales performance and identify areas for improvement.

Functionality

  • CRM for conversion
  • Visual pipelines
  • Pipedrive
  • CRM types
  • CRM systems
Pipedrive
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№6

Odoo CRM

Odoo CRM is a powerful CRM module integrated into the comprehensive Odoo ERP system. It is ideal for managing customer relationships, optimizing sales and marketing within a unified business ecosystem. It offers flexibility and scalability for businesses of all sizes.

Strengths

  • Integration with ERP. All customer and sales information in one place, without data breaks.
  • Odoo Flexibility. Adapt the module to your unique business processes.
  • Unified Platform. Manage sales, marketing, and operations from a single interface.
  • Scalability. The solution grows with your business, adding the modules you need.

Functionality

  • CRM Overview
  • Odoo CRM: Integration
  • ERP+CRM
  • Flexible Solutions
  • Sales Optimization
Odoo CRM
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№7

Salesforce Sales Cloud

Salesforce Sales Cloud: the leading CRM for comprehensive sales management. Build effective funnels, automate processes, and gain deep analytics for strategic business growth.

Strengths

  • Market leader. The best solutions for your business.
  • Powerful analytics. Deep understanding of customers and sales.
  • Scalability. Grow with a reliable tool.
  • Funnel building. Effective customer journey management.

Functionality

  • CRM systems: types, capabilities
  • Salesforce: CRM leader
  • Sales funnel building
  • Business analytics
  • Sales optimization
Salesforce Sales Cloud
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№8

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - A powerful CRM system that combines sales management, built-in telephony, email marketing, and an innovative AI assistant. Ideally suited for optimizing team operations and enhancing customer interaction efficiency.

Strengths

  • Unified Platform. All sales and marketing tools in one place. Convenience and efficiency.
  • Built-in Telephony. Easily manage calls, record conversations, and analyze performance.
  • AI Assistant. Automate routine tasks, gain valuable insights, and boost productivity.
  • Email Integration. Communicate effectively with clients, track correspondence, and manage campaigns.

Functionality

  • CRM Comparison
  • Freshworks CRM
  • CRM + Telephony
  • Email Integration
  • AI Assistant
Freshworks CRM (Freshsales)
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№9

Apptivo

Apptivo: An integrated suite of business applications for SMBs, built on a powerful CRM. Streamline sales, marketing, and project management in a single platform. The ideal solution for your business growth!

Strengths

  • Full functionality. Consolidate customer management, sales, and projects in one place.
  • Scalability. Grow with Apptivo, adapting the tool to your business needs.
  • Integration. Seamless integration with other business applications to optimize workflows.
  • Accessibility. Convenient use from any device, anytime, anywhere.

Functionality

  • CRM systems: types
  • Apptivo: CRM for SMB
  • Comprehensive business solutions
  • Full spectrum of CRM
  • Business optimization
Apptivo
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№10

Vtiger CRM

Vtiger CRM: A powerful integrated platform that unifies Sales, Marketing, and Help Desk. Effectively manage customer relationships, automate sales processes, optimize marketing campaigns, and provide exceptional support service. All in one solution for your business growth!

Strengths

  • Unified Platform. Integrates Sales, Marketing, and Help Desk for seamless operation.
  • Extended Functionality. Meets the needs of any business in interaction management.
  • Flexibility and Scalability. Adapts to your needs, growing with your company.
  • Accessibility. Ensures effective customer relationship management anytime, anywhere.

Functionality

  • CRM: Types and Selection
  • Vtiger CRM: Sales, Marketing, Help
  • Unified Sales Platform
  • Marketing and Customer Support
  • CRM for Business
Vtiger CRM
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№11

KeyCRM

KeyCRM - Ukrainian CRM that unifies orders from all channels, communications, inventory, and analytics. Ideal for businesses striving for effective management and growth.

Strengths

  • All channels. Collect orders from any source in one place.
  • Single hub. Manage customer communications effectively.
  • Inventory control. Accurate management of product stock and turnover.
  • Business analytics. Get valuable reports for decision-making.

Functionality

  • CRM Analysis
  • KeyCRM: Versatility
  • CRM for Business
  • Sales and Service
  • Ukrainian Development
KeyCRM
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№12

monday sales CRM

monday sales CRM is a flexible CRM solution powered by monday.com, designed to optimize sales team operations. It easily adapts to your business processes, ensuring effective deal management, customer communication, and analytics for sales growth.

Strengths

  • Intuitive interface. Easy to learn and manage projects for all team members.
  • Scalability. Grow with monday sales CRM, adapting it to your needs.
  • Sales specialization. Optimized for effective deal and customer management.
  • Integration with tools. Connect monday sales CRM with your favorite apps for seamless workflow.

Functionality

  • Sales CRM
  • monday Sales CRM
  • Flexible CRM
  • CRM powered by monday.com
  • CRM for teams
monday sales CRM
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№13

Nutshell

Nutshell: Simple CRM + email marketing for B2B. Optimize sales and customer communication. Easy implementation, intuitive interface. Ideal for teams striving for efficiency.

Strengths

  • Ease of use. Easy to learn and get started. Ideal for B2B teams.
  • Email marketing. Engage customers effectively. Integrated communication tools.
  • Data centralization. All customer information in one place. Improve relationships.
  • Analytics and reports. Track success. Make informed decisions.

Functionality

  • CRM comparison
  • Nutshell: B2B CRM
  • Email marketing
  • Simple CRMs
  • B2B solutions
Nutshell
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№14

Zoho CRM

Zoho CRM: Cloud CRM for businesses of any size. Automate sales, marketing, and service, increase efficiency and customer loyalty. A powerful tool for your company's growth!

Strengths

  • Integration. Unify all your business processes in a single system.
  • Scalability. Adapt the solution to the needs of your growing business.
  • Accessibility. Manage your business from any device, anywhere.
  • Analytics. Make informed decisions based on data.

Functionality

  • CRM: types, functions
  • Zoho CRM: cloud for business
  • Sales Automation
  • Marketing Tools
  • Customer Service
Zoho CRM
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№15

Agile CRM

Agile CRM: The all-in-one business solution. Integrates sales, marketing, and service on a single platform, optimizing team performance and enhancing customer engagement.

Strengths

  • Unified Interface. Unifies sales, marketing, and service for a complete customer view.
  • Integration. Connects all your teams in a single workspace.
  • Increased Efficiency. Streamline departmental workflows, improving collaboration.
  • Sales Growth. Manage processes from initial contact to closing the deal.

Functionality

  • CRM Systems: Types and Selection
  • Agile CRM: 3-in-1
  • Sales, Marketing, Service
  • Unified CRM Interface
  • Best CRM Solutions
Agile CRM
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№16

KeepinCRM

KeepinCRM: Simple and effective CRM for SMEs. Manage clients, tasks, deals, inventory, and finances in one place. An ideal solution for optimizing business processes of small and medium-sized businesses.

Strengths

  • Ease of use. Intuitive interface allows for quick mastery of functionality.
  • Full control. Manage clients, tasks, deals, inventory, and finances in one place.
  • Mobility. Access data from any device, anywhere.
  • Business growth. Optimize sales and service to increase profits.

Functionality

  • CRM types
  • KeepinCRM - simple CRM
  • Clients, tasks, deals
  • Inventory and finances
  • For SMEs
KeepinCRM
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№17

Capsule CRM

Capsule CRM: Your easy assistant for managing contacts, deals, and projects. An intuitive, flexible, and powerful tool that simplifies working with clients and business processes. Ideal for small and medium-sized teams striving for efficiency.

Strengths

  • Ease of use. Intuitive interface for quick learning.
  • Effective management. Control contacts, deals, and projects with ease.
  • Data organization. Keep all important customer information in one place.
  • Centralized approach. Manage customer interactions and grow your business more effectively.

Functionality

  • CRM classification
  • Capsule: contacts
  • Capsule: deals
  • Capsule: projects
  • Easy CRM
Capsule CRM
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CRM Selection

CRM Comparison Table

#SolutionMain DirectionMain CapabilitiesTrialPlans
1CPAshkaDropshipping, businessAutomation, optimization, profitFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesSales optimization, client management, process automationFree version up to 50 orders per monthfrom $9/month
3Less Annoying CRMsmall business, startups, freelancersSimplicity, customers, sales30-day trial$19/mo per user
4Creatio (Sales)sales, marketing, serviceSales Automation, Processes, AnalyticsFree TrialPrice on request
5PipedriveSmall businesses, sales teams, startupsVisual pipeline, deal conversion, simplicity14-day trialfrom $14.90/month per user
6Odoo CRMSmall, medium, large businessContact, sales, marketing managementOne App Free (CRM for free)from €24.90/month per user
7Salesforce Sales CloudBusiness, sales, growthCustomer management, automation, analytics30-day trialfrom $25/month per user
8Freshworks CRM (Freshsales)small, medium businessSales Management, Telephony, Email Marketing, AI AssistantFree Planfrom $9/month per user
9ApptivoSMBs, small businesses, growing businessesCRM, sales, marketing, projectsFree trialFrom $15/month per user (annual payment) or $20/month monthly
10Vtiger CRMSmall, Medium BusinessSales, Marketing, Support15-Day Trialfrom $15/month per user
11KeyCRMeCommerce, dropshipping, distributionChannel unification, communications, inventory management14-day trialfrom $19/mo
12monday sales CRMSmall, medium businessDeal management, communication, analyticsFree plan (up to 2 users)starting at $12/month per user (min. 3 seats)
13NutshellB2B companies, small businesses, sales teamsCRM, email marketing, efficiency14-day trialfrom $16/mo per user
14Zoho CRMSmall, Medium, Large BusinessAutomation, Scalability, GrowthFree plan (up to 3 users)from $20/mo per user
15Agile CRMSmall, Medium Businesses, StartupsSales, Marketing, ServiceFree Plan (up to 10 users)starting at $8.99/mo per user
16KeepinCRMSMEs, optimization, managementClients, tasks, deals, inventory, finances7-day trialfrom 290 UAH/user/month
17Capsule CRMSmall, medium businessContact, deal, project managementFree planfrom $18/mo per user
Frequently Asked Questions

Frequently Asked Questions

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What is CRM?
CRM is a customer relationship management system. It helps to effectively work with the client base.
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What types of CRM are there by coverage?
Systems can be operational, analytical, cooperative, depending on functionality.
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How to choose a CRM for a small business?
Pay attention to the simplicity of the interface, the price, and the necessary functionality for your tasks.
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Is a CRM needed for a startup?
Yes, from the very beginning to build quality relationships with the first clients.
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Which CRMs are suitable for large companies?
Enterprise solutions with advanced automation and integration capabilities.
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What are cloud CRMs?
These are CRMs that work online, data is stored on the provider's servers. Convenient and accessible.
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What are the key functions of CRM?
Contact management, deal management, task management, reporting, marketing automation.
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Which CRMs are included in the TOP-17?
This list depends on current ratings, but often includes Salesforce, HubSpot, Zoho CRM, Bitrix24, and others.