Rating

Select a CRM for Your Niche

№1

LP-CRM

LP-CRM: a universal CRM for product business, e-commerce, and service industries. Optimize sales, automate processes, and increase customer loyalty. Easy management of orders, customers, and communications for your business growth.

Main Pros

  • Sales growth. Improve customer interaction efficiency and increase profits.
  • Work organization. Structure all information about customers and deals in one place.
  • Business analytics. Get reports for informed decision-making.
  • Customer support. Enhance service and retain loyal customers.

Technical Specifications

  • LP-CRM: products, e-commerce, services
  • Automate business
  • All for sales
  • User-friendly interface
  • Increase efficiency
LP-CRM
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№2

CPAshka

CPAshka: a CRM system that revolutionizes dropshipping! Automate dropshipper accounting, optimize processes, and increase profits. An indispensable tool for successful online business.

Main Pros

  • Freeing up time. Automate routine operations to focus on business development.
  • Profit growth. Optimize sales and improve order conversion.
  • Data stability. All your clients and orders are gathered in one place.
  • Easy control. Track key dropshipping metrics in real time.

Technical Specifications

  • CRM for dropshipping
  • Automatic accounting
  • CPAshka - your CRM
  • Easy start
  • For beginners
CPAshka
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№3

Streak CRM

Streak CRM: A powerful CRM that integrates directly into Gmail! Manage sales, projects, and customer support with custom pipelines, all within your familiar email environment. Organize your work, boost productivity, and never miss an opportunity.

Main Pros

  • Gmail integration. Manage customer interactions directly within your email client without switching windows.
  • Custom pipelines. Adapt workflows to your business needs, visualizing every stage of a deal.
  • Data centralization. All customer and communication information is stored in one place, easily accessible to the entire team.
  • Improved collaboration. Facilitates teamwork, ensuring transparency of actions and shared access to information.

Technical Specifications

  • Streak CRM: CRM in Gmail
  • Custom pipelines
  • Customer management
  • Sales and service
  • Work efficiency
Streak CRM
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№4

Less Annoying CRM

Less Annoying CRM: a super simple CRM for small businesses. It helps you manage clients, deals, and tasks without unnecessary complexity. Organize your work and boost sales with an intuitive system.

Main Pros

  • Ease of use. Extremely intuitive, you'll master it instantly.
  • Effective management. Keep all clients under control.
  • No unnecessary features. You only pay for what you really need.
  • Affordable price. The perfect solution for businesses on a tight budget.

Technical Specifications

  • Simple CRM for business
  • Manage clients easily
  • Easy implementation
  • No unnecessary features
  • Ideal for small companies
Less Annoying CRM
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№5

Capsule CRM

Capsule CRM: a lightweight and intuitive tool for managing contacts, deals, and projects. Organize your business, improve communication, and increase sales with a simple and effective CRM.

Main Pros

  • Easy management. Convenient organization of all your clients, deals, and tasks.
  • Intuitive interface. Quickly master the tool, it is easy to use.
  • Everything at hand. Keep contacts, projects, and deals under control in one place.
  • Work efficiency. Optimize your business process and increase performance.

Technical Specifications

  • Easy CRM
  • Contacts, deals, projects
  • Capsule CRM
  • For business
  • Simple interface
Capsule CRM
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№6

HubSpot CRM

HubSpot CRM: free CRM core, integrated with marketing, sales, and support. A single platform to grow your business, optimized for maximum efficiency and customer experience.

Main Pros

  • Free. Start managing customer relationships effectively without costs.
  • All in one. Marketing, sales, and support on one convenient platform.
  • Platform unity. Grow with your business by scaling capabilities.
  • Advanced tools. Use powerful features to attract and retain customers.

Technical Specifications

  • CRM, marketing, sales, support
  • Single platform
  • Free core
  • HubSpot CRM
  • All in one place
HubSpot CRM
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№7

Insightly

Insightly: CRM, Project Management, and Integrations for SMBs. Optimize sales, improve collaboration, and scale your business with our all-in-one solution.

Main Pros

  • Customer Management. Centralized database for efficient customer interactions.
  • Project Management. Plan, track, and complete projects on time and within budget.
  • Flexible Integrations. Connect the tools you already use for seamless workflow.
  • Small & Medium Business. Perfect for growing businesses looking to streamline operations.

Technical Specifications

  • CRM for Small Business
  • Projects & Tasks
  • Deep Integrations
  • Insightly - Your Go-To
  • Simple Interface
Insightly
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№8

Creatio (Sales)

Creatio (Sales): Your low-code CRM platform for sales process automation. Create unique solutions, optimize team performance, and boost business efficiency. Fast, flexible, powerful!

Main Pros

  • Easy development. Create your own solutions without deep programming knowledge.
  • Flexibility. Adapt to your unique business needs.
  • Rapid development. Quickly implement changes and improvements.
  • Full automation. Optimize workflows and reduce routine.

Technical Specifications

  • CRM/BPM
  • Rapid development
  • Business processes
  • Automation
  • Creatio Sales
Creatio (Sales)
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№9

Bitrix24

Bitrix24: a powerful all-in-one CRM and workspace for efficient sales, a modern contact center, and coordinated project work. Simplify business processes and make your team more productive!

Main Pros

  • A unified space. Manage sales, communication, and projects in one place.
  • Ease of use. Intuitive interface for all employees.
  • Effective sales. Increase conversion and customer loyalty.
  • Work optimization. Streamline team collaboration and accelerate business processes.

Technical Specifications

  • CRM for sales
  • Unified workspace
  • Contact center
  • Project management
  • Bitrix24
Bitrix24
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№10

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - це потужна CRM-система, що об'єднує продажі, маркетинг та підтримку. Завдяки вбудованій телефонії, email-комунікаціям та інтелектуальному ШІ-помічнику, вона автоматизує процеси, покращує клієнтський досвід та допомагає вашій команді продавати більше.

Main Pros

  • Вбудована телефонія. Здійснюйте дзвінки напряму з платформи, зберігайте історію та записи розмов.
  • Email-автоматизація. Налаштовуйте ефективні комунікації з клієнтами, відправляйте персоналізовані листи.
  • ШІ-помічник. Отримуйте цінні інсайти та підказки від штучного інтелекту для оптимізації роботи.
  • Єдиний простір. Керуйте контактами, угодами та комунікаціями в одному зручному інтерфейсі.

Technical Specifications

  • CRM з телефонією
  • Email інтеграція
  • ШІ-помічник
  • Freshworks CRM
  • Freshsales
Freshworks CRM (Freshsales)
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№11

Salesforce Sales Cloud

Salesforce Sales Cloud: The leading CRM for building effective sales funnels and in-depth enterprise analytics. Optimize your sales process, improve customer interaction, and reach new heights in your business with a powerful tool from the global leader.

Main Pros

  • Sales growth. Identify and nurture promising leads for maximum profit.
  • Comprehensive analytics. Gain deep insights into sales performance and customer base.
  • Workflow optimization. Systematize customer interactions and improve internal processes.
  • Business scaling. Build strong customer relationships for long-term success.

Technical Specifications

  • CRM for business
  • Sales leader
  • Funnel building
  • Data analytics
  • Salesforce Cloud
Salesforce Sales Cloud
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№12

Copper

Copper - A CRM that deeply integrates with Gmail and other Google Workspace services. Optimize sales, manage clients, and automate routine tasks right in your inbox. Start working with clients more effectively today!

Main Pros

  • Full integration. Work in a single environment with Gmail.
  • Efficient management. Track client interactions and needs.
  • Workflow automation. Reduce routine tasks and increase productivity.
  • Centralized data. All customer information in one place.

Technical Specifications

  • CRM for Google Workspace
  • Deep Gmail integration
  • Workflow simplification
  • User-friendly interface
  • Effective customer management
Copper
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№13

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales: a powerful CRM system for sales with deep integration into the 365 ecosystem and the innovative Copilot assistant. Optimize sales, improve customer interaction, and increase team productivity with intelligent tools.

Main Pros

  • Deep 365 integration. Expands business process capabilities through a unified environment.
  • Copilot assistant. Artificial intelligence for optimizing customer work.
  • Productivity grows. Intuitive interface and automation of routine tasks.
  • Customers are closer. Understanding needs and improving interaction with each client.

Technical Specifications

  • CRM for business
  • Microsoft Dynamics 365
  • Deep integration
  • AI assistant Copilot
  • All-in-one solution
Microsoft Dynamics 365 Sales
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№14

OneBox OS

OneBox OS - a comprehensive CRM/ERP platform for Ukrainian businesses. Manage processes, telephony, inventory, and document flow in a single solution. Optimize operations and increase your company's efficiency.

Main Pros

  • Unified interface. Manage your business from one place.
  • Processes under control. Optimize workflows for maximum efficiency.
  • Integrated telephony. Seamless communication with clients and colleagues.
  • Full document management. Effective management of all company documents.

Technical Specifications

  • CRM/ERP OneBox OS
  • All-in-one solution
  • Processes, telephony, inventory
  • Business automation
  • Efficient management
OneBox OS
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№15

Agile CRM

Agile CRM: Your Business Command Center! Intuitively unifies sales, marketing, and service in one space. Streamline processes, boost efficiency, and enhance customer interactions. Everything you need to grow your business in one convenient interface.

Main Pros

  • Unified Interface. Manage sales, marketing, and service all in one place.
  • Increased Efficiency. Streamline your team's workflows for better results.
  • Sales Growth. Focus on your customers and close more deals.
  • Improved Service. Deliver exceptional customer experiences at every touchpoint.

Technical Specifications

  • Sales, Marketing, Service
  • Unified Interface
  • Agile CRM
  • Customer Management
  • Business Automation
Agile CRM
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№16

SalesDrive

SalesDrive - CRM for online stores that automates sales. Integrations with marketplaces, delivery, payments, and warehouse. Save time, increase profit.

Main Pros

  • All channels in one window. Manage orders from marketplaces, social networks, and the website in a single interface.
  • Integration with all services. Connect popular delivery, payment, and warehouse accounting platforms easily.
  • Scalability for business. Grow with SalesDrive, expanding functionality to meet your online store's needs.
  • Sales analytics. Make informed decisions thanks to detailed performance reports.

Technical Specifications

  • CRM for e-commerce
  • Marketplace integrations
  • Delivery and payments
  • Warehouse management
  • SalesDrive - Your success!
SalesDrive
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№17

Vtiger CRM

Vtiger CRM - your all-in-one platform for comprehensive sales, marketing, and customer support management. Optimize processes, boost efficiency, and ensure an unforgettable experience for every customer. Everything in one convenient solution.

Main Pros

  • Unified Platform. Integrates Sales, Marketing, and Help Desk for complete control.
  • Sales Growth. Effectively manage customer interactions and increase revenue.
  • Increased Loyalty. Provide exceptional support and build lasting relationships.
  • Optimized Operations. Enhance the efficiency of your Sales, Marketing, and Support teams.

Technical Specifications

  • Unified Platform
  • Sales, Marketing, Help Desk
  • Vtiger CRM
  • Business Automation
  • All-in-One
Vtiger CRM
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№18

SuiteCRM

SuiteCRM: A powerful Open-source CRM with unlimited customization capabilities. The ideal solution for businesses of any size, allowing you to adapt the system to your company's unique needs. Fully control your sales, marketing, and customer service!

Main Pros

  • Flexibility. Fully adapt to business processes.
  • Open source. A free, yet powerful tool.
  • Scalability. Grow with your business.
  • Customization. Configure to unique needs.

Technical Specifications

  • Customer management
  • Open source
  • Flexibility
  • Customization
  • SuiteCRM
SuiteCRM
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Comparison Table

Comparison of CRM Systems

#SolutionPurposeWhat it doesFreePlans
1LP-CRMproduct business, e-commerce, servicesSales optimization, process automation, customer loyaltyFree version up to 50 orders per monthfrom $9/month
2CPAshkaDropshippers, online businesses, entrepreneursAutomation, optimization, profitFree for the first 100 leadsfrom $5/month
3Streak CRMFreelancers, small businesses, startupsGmail integration, custom pipelines, sales managementFree planfrom $59/mo per user
4Less Annoying CRMsmall business, entrepreneurs, startupsClient management, deals, tasks30-day trial$19/mo per user
5Capsule CRMSmall business, startups, freelancersContact, deal, project managementFree planfrom $18/mo per user
6HubSpot CRMSmall and medium-sized businesses, startupsMarketing, sales, supportFree planfrom $20/mo per user
7InsightlySMB, Sales, CollaborationCRM, Projects, Integrations14-Day Free Trialfrom $29/mo per user
8Creatio (Sales)Companies, sales departments, businessesAutomation, customization, optimizationFree trial accessprice on request
9Bitrix24Small, medium businessCRM, sales, contacts, projects, communicationFree planfrom $61/mo (5 users)
10Freshworks CRM (Freshsales)Малий, середній бізнесПродажі, маркетинг, підтримкаБезкоштовний планвід $9/міс за користувача
11Salesforce Sales CloudMedium, large companiesSales management, analytics, automation30-day trialfrom $25/mo per user
12CopperSmall businesses, startups, sales teamsGmail integration, Google Workspace, sales optimization14-day trialfrom $29/mo per user
13Microsoft Dynamics 365 SalesBusiness, sales departments, managersCRM, integration, Copilot30-day trialfrom $65/mo per user
14OneBox OSSmall, medium businessesCRM, ERP, telephonySome applications are freefrom $1.99/mo (per 1000 records)
15Agile CRMSmall, Medium BusinessSales, Marketing, ServiceFree Plan (Up to 10 Users)Starting at $8.99/mo per user
16SalesDriveOnline stores, e-commerce, online tradingSales automation, integrations, profit14 days testfrom 349 UAH/month
17Vtiger CRMSmall, Medium Businesses, StartupsSales, Marketing, Support15-Day Trialstarting at $15/month per user
18SuiteCRMStartups, small business, medium businessSales, marketing, serviceOpen Source Software (free)from $0/mo (self-hosted)
Frequently Asked Questions

Frequently Asked Questions

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What is customer management software?
It is a tool for organizing work with buyers and improving interaction.
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What are the benefits of using such software?
It helps optimize sales, marketing, and service, increasing efficiency.
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How to choose the best software?
Assess your business needs, functionality, and budget.
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What functions are important in client software?
Contact management, deals, tasks, analytics.
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Are there free options for client software?
Yes, there are simple solutions with a basic set of features.
?
How does client software improve communication?
It centralizes information about each client, facilitating personalized communication.
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Does this software help increase sales?
Yes, thanks to a better understanding of customer needs and process automation.
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What are popular platforms for working with clients?
There are many options, including HubSpot, Salesforce, Zoho, and others.