Rating

Select a CRM for Your Niche

№1

CPAshka

CPAshka: A CRM system that automates dropshipping! Optimize your business, control orders and customers, improve communication with integrated telephony. With CPAshka, your dropshipping will become more efficient.

Advantages

  • Call Management. Centralize communication, maintain call history and call recordings.
  • Customer Communication. Improve customer interaction through integrated calls.
  • Sales Automation. Simplify order processing and lead conversion.
  • Dropshipper Support. The system is optimized for dropshipping needs, with accurate KPI tracking.

Functions

  • CRM + Telephony
  • Sales Automation
  • CPAshka: Dropship CRM
  • Dropshipper Tracking
  • Effective Sales
CPAshka
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№2

LP-CRM

LP-CRM: your key to effective management of your product business, e-commerce and services! Integrate telephony for seamless customer communication, optimize sales and increase loyalty. All in one convenient interface.

Advantages

  • Single customer base. All buyer data and inquiries in one place.
  • Sales management. Easily track deals and manage your pipeline.
  • Call integration. Automatic call recording and caller identification.
  • Convenient communication. Effective contact management and interaction history.

Functions

  • CRM+telephony
  • Sales automation
  • For e-commerce
  • Product business
  • Unified center
LP-CRM
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№3

SugarCRM

SugarCRM - A flexible CRM with an open architecture, ideal for B2B sales. Powerful tools for customer management and process optimization. Integrates with telephony for complete communication control.

Advantages

  • Open architecture. Adapt to the unique needs of your B2B business.
  • Scalability. Grow with your sales, without limitations.
  • Integration. Easily connect with other services for efficient operation.
  • B2B orientation. Specifically designed to optimize sales processes in the B2B sector.

Functions

  • CRM + telephony
  • B2B sales
  • SugarCRM
  • Open architecture
  • Flexible CRM
SugarCRM
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№4

Agile CRM

Agile CRM: a powerful CRM that integrates sales, marketing, and service in a single interface. Optimize customer interaction and increase efficiency with a universal solution including telephony.

Advantages

  • Single interface. All your communications and customer data in one place for efficient management.
  • Call integration. Automatically record and analyze conversations, manage calls directly from the system.
  • Sales increase. Optimize sales department operations, improve customer interaction.
  • Communication hub. Manage all customer communication channels in one convenient window.

Functions

  • CRM + telephony
  • Sales, marketing, service
  • Agile CRM
  • All-in-one
  • Unified system
Agile CRM
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№5

Keap (ex-Infusionsoft)

Keap (ex-Infusionsoft) - a powerful CRM with marketing automation that helps small businesses grow. Optimize sales, communication, and customer engagement by integrating telephony for seamless interaction.

Advantages

  • Convenient customer management. All customer data in one place, facilitating interaction.
  • Sales automation. Speeds up the process from first contact to deal, increases conversion.
  • Centralized communication. Manage all calls and messages in a unified interface, improving service quality.
  • Effective marketing. Create personalized campaigns that grab attention and retain customers.

Functions

  • CRM with telephony
  • Business automation
  • Keap: CRM + Marketing
  • Everything for entrepreneurs
  • Business growth with Keap
Keap (ex-Infusionsoft)
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№6

OneBox OS

OneBox OS: A powerful CRM/ERP platform that unifies processes, telephony, inventory, and document management into a single solution. Optimize your business, manage sales, communication, and operations from one interface. Ideal for companies that value efficiency and a comprehensive approach.

Advantages

  • Unified control center. Manage your business, communication, and documents within a single system.
  • Call integration. Automate customer interactions through phone calls.
  • Communication transparency. Track all calls and customer interactions.
  • Convenient management. All information about business processes, inventory, and document management at your fingertips.

Functions

  • CRM + telephony
  • Unified complex
  • Automation
  • ERP functionality
  • Flexible solution
OneBox OS
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№7

Creatio (Sales)

Creatio (Sales) - is a low-code CRM platform that combines powerful CRM capabilities with flexible process automation. Optimize sales, manage customer relationships, and automate business processes to achieve outstanding results. Integrates perfectly with telephony.

Advantages

  • Quick integration. Easily connect calls without extra effort.
  • Convenient management. All communications at your fingertips for efficient work.
  • Call analytics. Evaluate the effectiveness of customer communication.
  • Communication automation. Seamless flow of information and quick responses.

Functions

  • CRM+Telephony
  • Creatio: business automation
  • Low-code CRM platform
  • Effective sales
  • Process management
Creatio (Sales)
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№8

Close

Close - CRM for sales teams, maximizing sales optimization. Integrated telephony and powerful email series will help you connect with clients more easily, accelerate deals, and reach new heights. Efficiency in every call and email!

Advantages

  • Sales increase. Focus on closing deals, not routine.
  • Convenient management. All communication in one place for efficient work.
  • Powerful email series. Automate mailings and make them personal.
  • Sales efficiency. Help your team sell more with less effort.

Functions

  • CRM+telephony
  • Convenient sales
  • Effective calls
  • Email series
  • Close CRM
Close
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№9

Insightly

Insightly: CRM + Projects & Integrations for SMB. Optimize sales and manage projects efficiently. Integrate with your telephony for complete communication control. All in one place for small and medium businesses.

Advantages

  • Unified Platform. Unifies customer management, communications, and projects.
  • Sales Growth. Manage leads and deals more effectively.
  • Project Management. Organize team work and task execution control.
  • Flexible Integrations. Connect the tools you need for your business.

Functions

  • CRM with Telephony
  • Insightly: CRM+
  • Projects for SMB
  • Integrations for SMB
  • All-in-One Business Solution
Insightly
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№10

Zoho CRM

Zoho CRM: A cloud-based CRM for powerful sales, marketing, and service automation. Integrate telephony and optimize customer interactions.

Advantages

  • Improved communication. Connect better with customers through integrated calls.
  • Sales growth. Discover new opportunities to increase profits.
  • Team efficiency. Optimize departmental workflows with a unified tool.
  • Business management. Control all aspects of company operations from the cloud.

Functions

  • CRM with telephony
  • Sales automation
  • Marketing
  • Service
  • Zoho CRM
Zoho CRM
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Which to Choose?

CRM in Comparison

#ProductTarget AudienceWhat it doesTrialPricing
1CPAshkadropshipping businesses, online storesAutomation, Control, CommunicationFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesManagement, telephony, optimizationFree version up to 50 orders per monthfrom $9/month
3SugarCRMB2B sales, small, medium businessFlexibility, B2B sales, integrationFree trialfrom $49/month per user
4Agile CRMSmall, medium businessIntegration, versatility, telephonyFree plan (up to 10 users)from $8.99/mo per user
5Keap (ex-Infusionsoft)Small business, sales, marketingCRM, automation, telephonyTest (free)from $159/mo
6OneBox OSsmall, medium businessCRM, ERP, integrationSome applications are freefrom $1.99/mo (per 1000 records)
7Creatio (Sales)Small, medium businessCRM, automation, telephonyFree trial accessprice on request
8CloseSaaS, B2B, small and medium businessIntegrated telephony, email series, sales optimization14 days trialfrom $49/month per user
9InsightlySMB, Teams, ProjectsCRM, Projects, Integrations14-Day Trialfrom $29/mo per user
10Zoho CRMSmall business, Medium business, Large businessSales automation, marketing, serviceFree plan (up to 3 users)from $20/mo per user
Frequently Asked Questions

Frequently Asked Questions

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What is a customer management system with call integration?
It is software that combines a customer database with telephone communication functions for convenient accounting and analysis of interactions.
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How does it improve customer relations?
It allows you to quickly find customer information during a call, record dialogues, and automate call processing.
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Is separate telephony required?
Many systems already have built-in telephony functions or easily integrate with existing solutions.
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How to choose the best program?
Assess business needs, budget, required integration functions, and interface usability.
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What are the benefits of integrating phone calls?
Increased operator efficiency, improved service quality, complete communication accounting.
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Are there free options?
There are versions with limited functionality or trial periods for familiarization.
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How to analyze calls?
Systems provide reports on call duration, quantity, results, and employee performance.
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What are the software options for business?
There are many solutions, from simple to complex, with various capabilities for managing customer interactions.